Uber Eats is reportedly developing an AI chatbot to assist customers in choosing their next meal. The chatbot, discovered in the company's code, will provide recommendations and help customers place their orders quickly. While there has been no official announcement, the code snippet suggests that the chatbot will help customers find suitable dishes at restaurants. Uber CEO Dara Khosrowshahi has previously confirmed that the company is working on incorporating AI into its services. Uber Eats' chatbot will follow in the footsteps of competitors DoorDash and Instacart, which have also introduced AI-powered tools to enhance their customers' experiences.
Uber Eats’ AI chatbot will help customers place orders quickly
August 29, 2023
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Uber Eats is reportedly developing an AI chatbot to assist customers in choosing their next meal. The chatbot, discovered in the company's code, will provide recommendations and help customers place their orders quickly. While there has been no official announcement, the code snippet suggests that the chatbot will help customers find suitable dishes at restaurants. Uber CEO Dara Khosrowshahi has previously confirmed that the company is working on incorporating AI into its services. Uber Eats' chatbot will follow in the footsteps of competitors DoorDash and Instacart, which have also introduced AI-powered tools to enhance their customers' experiences.