Oppo has introduced new customer service initiatives in India, expanding its service centres to cover 25,000 PIN codes. The company aims to offer a quick 24-hour turnaround time for 80% of smartphone repairs, including software issues, screen and battery replacement, and more. Oppo Service Centre 3.0 also provides one-hour onsite repairs, free pick-up and drop services, and debit/credit card-based bank EMI options. Customers will receive regular updates on their repairs through SMS and WhatsApp. Oppo plans to upgrade 40 more service centres to the new standard by 2024.
Oppo introduces 24-Hour repair turnaround time with Service Centre 3.0
November 02, 2023
0
Oppo has introduced new customer service initiatives in India, expanding its service centres to cover 25,000 PIN codes. The company aims to offer a quick 24-hour turnaround time for 80% of smartphone repairs, including software issues, screen and battery replacement, and more. Oppo Service Centre 3.0 also provides one-hour onsite repairs, free pick-up and drop services, and debit/credit card-based bank EMI options. Customers will receive regular updates on their repairs through SMS and WhatsApp. Oppo plans to upgrade 40 more service centres to the new standard by 2024.